The rise of occupational violence involving parents at ACT public schools is a concerning trend that demands attention and action. While it's true that complex and challenging behaviors are present in all aspects of society, including schools, the increasing frequency of incidents involving parents and community members harassing, verbally abusing, or threatening staff is a cause for alarm. The Australian Education Union ACT branch and ACT Parents attribute this surge in aggression to the growing frustration among families due to the gap between expected school services and actual resourcing. This gap, as highlighted by the Public School Resourcing Review, has led to a situation where schools are struggling to meet the standards of public education that families reasonably expect. The Education Directorate's response, while acknowledging the issue, may not be sufficient to address the root causes of this problem. The fact that schools are dealing with an average of 155 occupational violence incidents per term, or about 15 a week, is a stark reminder of the challenges faced by educators. The personal experiences of teachers, as shared with The Canberra Times, paint a grim picture of daily physical attacks, profanity, and object-throwing by students. This situation underscores the need for a comprehensive approach to address the underlying issues. One of the key factors contributing to this crisis is the exhaustion and frustration experienced by parents who spend weeks or months trying to access supports for their children, especially those with disabilities or additional learning needs. This prolonged struggle often leads to a breakdown in patience, resulting in aggressive behavior directed at school staff. The Education Directorate's policies and procedures, while in place, may not be adequately addressing the complex and challenging behaviors exhibited by parents and students. The recent occupational violence prevention campaign launched in February 2024 is a step in the right direction, but it may not be enough to mitigate the current crisis. To address this issue effectively, a multi-faceted strategy is required. This should include increased resourcing for schools, improved access to support services for students and families, and a comprehensive approach to addressing the underlying social and emotional needs of students. Additionally, public awareness campaigns and community engagement initiatives can help foster a more supportive environment for educators and students alike. In conclusion, the rise of occupational violence involving parents at ACT public schools is a complex issue that requires a nuanced understanding of the underlying causes. By addressing the gap between expected services and actual resourcing, improving access to support services, and implementing comprehensive strategies to support students and families, we can work towards creating a safer and more supportive educational environment for all.